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Der Microsoft Dynamics Partner Community Blog geht in Pension

erstellt von Helmut Wimmer am 11. February 2014 10:43

Liebe Microsoft Dynamics Partner, wie Sie in den letzten Wochen zweifellos schon bemerkt haben stellen wir als Microsoft Dynamics Österreich Team die Kommunikation an die Partner auf unser Dynamics Austria Partner Netzwerk auf Yammer um. Das bedeutet, dass wir die Informationen, die bislang auf diesem Blog publiziert wurden in Zukunft nur mehr über Yammer vornehmen werden und der Dynamics Partner Community Blog in Pension geschickt wird. Das Dynamics Austria Partner Network auf Yammer ist seit 14.01.2014 online und für alle unsere Partner die zentrale Plattform für die Zusammenarbeit mit dem Microsoft Dynamics Österreich Team. Über diese Plattform werden wir zukünftig die gesamte Partner-Kommunikation organisieren, Sie über wichtige Informationen rund um unsere Dynamics Produkte informieren, Content für Ihre eigenen Social Media Aktivitäten zur Verfügung stellen und Ihnen Gelegenheit geben, sich aktiv in der Community zu verschiedenen Dynamics-bezogenen Themen auszutauschen. Es stehen zahlreiche Gruppen für die verschiedenen Produkte und Themen zur Verfügung. Zum Abschluss möchte ich Ihnen noch ein paar Zahlen zum seligen Microsoft Dynamics Partner Community Blog geben: Start des Microsoft Dynamics Partner Community Blog: 01.Februar 2010 Gesamtanzahl der Postings: 937 Gesamtanzahl der Unique Visitors: 194000 Unique Visitors pro Monat: 6600 Gerne begrüßen wir Sie in unserem neuen Dynamics Austria Partner Network auf Yammer. Sollten Sie noch keinen Zugang haben, dann gehen Sie bitte auf https://www.yammer.com/dynamicsaustriapartnernetwork/ ,geben Ihre Firmen E-Mail Adresse ein und klicken auf “Sign Up”. Nach Überprüfung Ihres Partnerstatus bekommen Sie Zugriff auf das Dynamics Austria Partner Network auf Yammer.
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Einladung: Convergence (4. – 7. März 2014, Atlanta)

erstellt von armin.muellner am 16. December 2013 13:45

Liebe Leser, nachdem die Convergence EMEA im November bereits ein voller Erfolg war, können wir uns jetzt schon auf das nächste große Dynamics Event freuen: Die 18. US Convergence findet nächstes Jahr vom 4. – 7. März in Atlanta statt und ist mittlerweile eine fest etablierte Dynamics-Veranstaltung, deren Teilnehmerzahl jedes Jahr weiter wächst. Dieses Jahr werden auf der US Convergence mehr als 12.000 Teilnehmer erwartet. Den Besuchern werden hunderte von Sessions  zu den neuesten Produkt-Releases, Branchentrends und den aktuellsten Innovationen geboten. Auch in diesem Jahr gibt es für Teilnehmer einen Sonderpreis, der mit USD $1095 (excl. Steuern) USD $750 unter dem regulären Frühbucher-Preis liegt. Weitere Informationen finden Sie auf der offiziellen Seite zur Convergence 2014. Viele Grüße
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Dynamics CRM 2013 Industry Templates

erstellt von armin.muellner am 15. November 2013 13:26

Liebe Leser, Wie auf der Convergence bekannt gegeben wurde gibt es mittlerweile auch Industry Templates für Dynamics CRM 2013. Anbei die Liste der derzeit verfügbaren Templates. Have fun! Microsoft Dynamics CRM Deal, On Boarding and Account Planning Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-deal-onboarding-and-account-planning-process-12884966166 This business process guides financial organisations through the complete client lifecycle for new and existing customers – from initial data gathering and on-boarding to account planning and execution. This solution gives on-going visibility into the status of client relationships, so that you can handle deals consistently and drive successful outcomes. Microsoft Dynamics CRM Wealth Management Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-wealth-management-process-12884966167 This business process enables financial advisors to create detailed investment proposals and deliver great service to their clients. This solution guides financial advisors through best practices to gather required information from clients, develop investment proposals, and close transactions successfully. Microsoft Dynamics CRM Life Insurance Sales Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-life-insurance-sales-process-12884966164 This business process helps insurance companies sell life insurance policies from start to finish, including from prospecting for clients to quote, application, underwriting, and policy issuance. Agents, customer service reps (CSRs), and district managers can use it to capture information from prospects, convert leads into opportunities, send price quotes, and create the policy. Customer service reps can also follow the process to cross-sell insurance products during service calls. Microsoft Dynamics CRM Health Plan Sales Management Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-health-plan-sales-management-process-12884966267 This business process is designed for organisations that sell health insurance. Agents, customer service reps, and district managers can use it to capture information from a campaign response, convert leads into opportunities, send price quotes, and create the policy. Customer service reps can also follow the process to cross-sell insurance products during service calls. You can also easily modify this business process for selling other types of insurance. Microsoft Dynamics CRM Citizen Service Request Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-citizen-service-request-process-12884966084 This business process gives organisations in the public sector a great way to manage incoming service requests from citizens. This business process is ideal for local, regional, or state governments who need to prioritize and assign service requests, estimate time and costs, and track progress until resolution. Microsoft Dynamics CRM Complex Opportunity Management Processes http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-complex-opportunity-management-processes-12884966165 This business processes guides professional services organizations through each step to respond to a Request for Proposal (RFP) or Request for Quote (RFQ). This solution helps sales, marketing, and finance teams create proposals, assess risks, and conduct cost-benefit analysis. With visibility into the overall RPF/RFQ process, executive leadership can make bid/no bid decisions based on relevant data. Microsoft Dynamics CRM Grant Management Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-grant-management-process-12884966087 This business process gives organisations in the public sector a standardised way to manage and track grant awards to individuals, businesses, or other governments. This solution allows grant managers to stay on top of the grant process from application to the allocation of funds. A dashboard gives you visibility into the status of all applications in the pipeline, including trends in requests versus awards, the number of active grants by category, and the number of grants awarded by month. Microsoft Dynamics CRM License and Permit Compliance Process http://pinpoint.microsoft.com/applications/microsoft-dynamics-crm-license-and-permit-compliance-process-12884966088 This business process helps organisations in the public sector to oversee the collection of licensing and permitting fees from businesses and citizens. This solution helps investigators and enforcement officers improve the number of fees collected by keeping track of where they are in the collection process and ensuring that all required steps are followed. Microsoft Dynamics CRM Public Sector Case Management Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-public-sector-case-management-process-12884966089 This business process gives governments and healthcare organisations a great tool to manage social service cases. Case workers and case managers are guided through standardised steps to assess cases, define and approve mitigation plans, provide management reports, and ensure all required activities are completed to close a case. Microsoft Dynamics CRM Service Call - Repair and Return Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-service-call-repair-and-return-process-12884966168 This business process is ideal for standardising how customer service reps (CSRs) handle product repairs and returns to ensure swift, efficient resolution of service calls and higher customer satisfaction. This solution helps CSRs assist customers with product fixes by phone, and manage product returns, replacements, and repairs. Microsoft Dynamics CRM Sports Management Process http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-crm-sports-management-process-12884966314 This business process helps professional sports teams manage the sale of tickets and merchandise to fans. This solution also helps organisations track players and teams, including injuries, scouting reports, drug testing results, and contracts. Microsoft Dynamics Solution Selling® - Short Sales Cycle http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-solution-selling%c2%ae-short-sales-cycle-12884966210 A shorter sale assumes a sales cycle of only a few meetings, generally 2 to 3. The seller employs a repeatable approach using defined sales process steps and sales tools. The opportunity is a “solution” sale where the seller has multiple offerings and proposes solutions based on the buyer’s needs. The seller may initiate the opportunity directly with a decision maker and require less need for risk mitigation and proof steps. Microsoft Dynamics Solution Selling® - Strategic/Complex Sales Cycle http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-solution-selling%c2%ae-strategic-complex-sales-cycle-12884966169 The longer sale assumes a sales cycle of several meetings, generally 5 or more. The seller engages a repeatable approach using defined sales process steps and sales tools. Opportunities require meeting with one or more sponsors and decision makers throughout the sales cycle, highlighting the need for effective risk mitigation. The opportunity is a “solution” sale with multiple potential offerings and often benefits from an account management focus. Microsoft Dynamics Solution Selling® Transactional Sales Cycle http://pinpoint.microsoft.com/en-gb/applications/microsoft-dynamics-solution-selling%c2%ae-transactional-cycle-12884966212 A transactional sale assumes a “one call” close sales cycle. The opportunity may be identified when the prospect proactively contacts the business - “inbound” call, or may be initiated by a sales representative contacting an identified prospect - “outbound” call. A transactional sales process is generally highly customised and/or scripted and may be a focused “product” sale. It is important the sales approach be clearly defined and repeatable, while the sales process may be less important.
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Fotos vom Dynamics Sommer Partner Infotag

erstellt von Ursula Koller am 31. July 2013 20:21

Hier gibt’s die Foto Gallery vom Dynamics Sommer Partner Infotag: www.microsoftdynamics.at/gallery Viel Spaß beim Durchklicken!
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Free Training: Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips (ENG-EMEA) – DYNAMICS068 – 25.07.2013

erstellt von Ursula Koller am 3. July 2013 10:44

Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips (ENG-EMEA) - DYNAMICS068 Why attend? ​This session will outline the R2 In-Place upgrade procedure; with a key focus on troubleshooting. The aim is to help Partners better understand the overall process, know potential areas that could cause problems, and how to work around or fix these possible issues. Target Audience: Dynamics AX Technical & Architecture consultants, and Technical Project Managers.Language: English Date & Time: 25th July 2013, 16:00 CEST - 17:00 CEST (Amsterdam, Berlin, Paris) Logistics Upon registering and receiving the confirmation details, please ensure that you have read through the instructions carefully. You can attend the session via the activity link in the confirmation email, 30 minutes in advance. You would need to use your Microsoft Account to login into the Microsoft Partner Network. Click on "Start" and you will be redirected into the LiveMeeting platform. Register here
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Agenda Sommer Partner Infotag – 23. Juli 2013

erstellt von Ursula Koller am 21. June 2013 09:09

9.00 Uhr - Welcome Breakfast 09.30 - 09.45 Begrüßung 09.45 - 10.45 MBS Strategie FY14 - Ken Wirth 10.45 - 11.00 PAUSE 11.00 - 11.30 MBS Marketing FY14 - Ursula Koller 11.30 - 12.30 Introduction Master VAR 12.30 - 14.00 Lunch Break & Networking 14.00 - 16.00 - Mehr gewinnen mit Best Practice Lösungen - Christoph Hammer 16.00 - 16.30 - Produkt & Partner News - Matthias Griessenberger 16.30 - 17.00 - Windows Azure - Stefan Seiser 17.00 - 18.00 - Win with Apps - Jörg Konwalinka, Kurt German, Bernd Konnerth, Christoph Hammer, Matthias Griessenberger   Parallel: Marketing Workshop – 14.-18.00 Uhr   ab 18.00 Uhr Barbecue im Garten   Der Partner Infotag findet bei Microsoft Österreich GmbH, Am Europlatz 3, 1120 Wien im Auditorium statt. Anmeldung bitte unter dyn-at@microsoft.com
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CRM Training Blitz Day – 31. Juli 2013

erstellt von Ursula Koller am 17. June 2013 09:44

Microsoft Dynamics CRM Training Blitz Day: July 31, 2013 (7:00-11:00 PDT) or August 1, 2013 (11:00-15:00 Singapore Time) We are inviting our Microsoft Partners to an online, free 4-hour training blitz on the upcoming release of Microsoft Dynamics CRM  which is launching in H2 CY2013. During this training, we will showcase the incredible innovation coming in this next release including the new user experience complete with guided processes, the mobile sales application for Win8 tablets and iPad and embedded social capabilities. Come discover how we are making business personal with Microsoft Dynamics CRM. Register here by June 24th
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Marketing WORKSHOP –23. JULI 2013 - bitte anmelden

erstellt von Ursula Koller am 25. April 2013 17:02

Wir bieten den Marketing Enthusiasten unter Ihnen – und solchen, die es noch werden möchten, die Möglichkeit am Nachmittag des Partner Infotages in einer dedizierten Breakout Session zum Thema Demand Generation und Lead Nurturing teilzunehmen. Die Themen spannen folgenden Bogen: Demand Generation: The Ideal Online Campaign · Background the Role of Digital Marketing in the IT Purchase Process · The Ideal Online Campaign · Learn the pitfalls in Online Campaigns · Measurement and monitoring · How to set-up your own Online Campaign · Microsoft tools available Demand Generation : SEO and Social · Strategy and Planning · Key considerations   · Channels, social media, search, eCRM, content and inbound marketing · Tools and tactics for marketing successfully to  your  customers   · Engaging with communities   · Measurement and monitoring  Lead Nurture · Characteristics of a successful lead nurture marketing plan   · Email nurture marketing, segmentation and targeting   · Automated marketing:  how can this be applied to lead nurturing?   · Developing a compelling and realistic content plan (best practice examples)   · Measurement and monitoring  Der Workshop wird durchgeführt von den Gastsprechern Annemarie Brandsen -  Product Marketing Manager Microsoft Western Europe Jeremy Spiller –  Managing Director White Hat Media Der Workshopt findet erst ab 5 Teilnehmern statt, daher bitte um verbindliche Anmeldung der Teilnahme bis 24. Mai mailto:ursula.koller@microsoft.com
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Save-the-date – 23. Juli 2013 – Sommer Partner Infotag

erstellt von Ursula Koller am 25. April 2013 15:29

Bitte markieren sie sich jetzt schon den 23. Juli 2013 in Ihrem Kalender – wir laden Sie sehr herzlich zu dem Sommer Partner Infotag im Microsoft Office ein. Wir möchten die News der WPC und was Sie in unserem FY14 erwartet, mit Ihnen teilen. Im Anschluß an einen inhaltsreichen Partnerinfotag gibt es dann zum Ausklang ein Barbecue in unserem Garten. Wir freuen uns auf den Tag mit Ihnen!
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FREE DYNAMICS EVENT 22. MAI

erstellt von Ursula Koller am 25. April 2013 14:57

Migrating standard entities from Dynamics CRM On-Premise to CRM Online with the “CRM Instance Adapter” (ENG-EMEA) – DYNAMICS065 Why attend? Attend this web seminar to find an alternative way of Data Migration from Dynamics CRM On-Premise to CRM Online. Agenda: · Installation and configuration of the Microsoft Dynamics CRM Instance Adapter · Starting the migration process from CRM On-Premise to CRM Online Using the Microsoft Dynamics CRM Instance Adapter About Partner Events This Partner Readiness Web Seminar program is a Microsoft Partner Network and Partner Technical Services initiative. The aim of the program is to educate our partners on the value of Microsoft’s solutions to enable them to create new opportunities, increase product proficiency and drive customer satisfaction. Language: English Date & Time: Wednesday, 22. May 2013 - 16:00 CEST-17:00 CEST Logistics Upon registering and receiving the confirmation details, please ensure that you have read through the instructions carefully. You can attend the session via the activity link in the confirmation email, 30 minutes in advance. You would need to use your Microsoft Account to login into the Microsoft Partner Network. Click on "Start" and you will be redirected into the LiveMeeting platform. Register here
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Convergence 2013 – A World Ahead

erstellt von Ursula Koller am 27. March 2013 10:15

11,500 attendees traveled to New Orleans to join us for the largest gathering of the Microsoft Dynamics community in history!  See here Kirill Tatarinovg’s opening keynote  We put our marquee customers front and center at Convergence. Many of our top marquee customers, including Aston Martin, Dell, Lotus F1 Team, New York Yankees, and Weight Watchers had a presence in sessions. New to the event space was the Social Experience - an informal meeting area in the CEC with a media wall, Social Media Command Center and LinkedIn Change Agent Hub. This area provided an always-on view of our social media feeds, live broadcasts of our keynotes and general sessions, With 22,337 Tweets and a total potential reach of 48,222,715 to date, even more exciting – the closing keynote with Kofi Annan.   Attendees gathered for the closing keynote with Kofi Annan, former Secretary-General of the United Nations (1997-2006). Kofi Annan drew from his deep experience in the world of international diplomacy to offer stories, insight and advice about leadership and cooperation in a global business environment. See more: http://www.microsoft.com/dynamics/convergence/     .
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News MarketingPilot

erstellt von Ursula Koller am 25. March 2013 11:12

Announcing MarketingPilot 15 Designed for the New Marketer – read more: http://community.dynamics.com/crm/b/crmconnection/archive/2013/03/19/marketingpilot15.aspx
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Microsoft Dynamics am Microsoft Day

erstellt von Ursula Koller am 1. February 2013 11:55

Microsoft Dynamics ist heuer gut am Microsoft Day vertreten. Gemeinsam mit HC Solution, Navax und World-Direct haben wir drei Vorträge in Wien am Hauptevent in der Hofburg, sowie in Innsbruck am Community Event. Wien: 13.-14.00 - Vernetzte Organisationen – besser informiert – bessere Entscheidungen Presented by Ken Wirth, Bereichsleiter Microsoft Business Solutions (Microsoft Österreich) | Alfred Wallner, Bereichsleiter Consulting (HC Solutions Information Technology GmbH) 11.-12.00 - Integrierte Business-Lösungen von Microsoft Presented by Helmut Wimmer, Partner Technology Advisor Microsoft Business Solutions (Microsoft Österreich) | Marco Mülleder, Business Manager ERP (NAVAX Consulting GmbH) Innsbruck: 15.45-16.45 - Vernetzte Organisationen - besser informiert - bessere Entscheidungen Presented by Matthias Griessenberger, Partner Account Manager Dynamics (Microsoft Österreich) | Mario Raunig, Business Consultant (World-Direct eBusiness Solutions GmbH Außerdem sind wir am gemeinsamen Cloud Stand mit CRM Online vertreten.
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Microsoft Day – 12. März 2013 – Early Bird sichern

erstellt von Ursula Koller am 1. February 2013 11:45

NEW WORK CITY heißt Sie willkommen! Erleben Sie am Microsoft Day 2013 das Zusammenspiel von Mensch und Technologie in der neuen Welt des Arbeitens und staunen Sie, wie alles ineinander greift und so auch für Sie einfacher wird. Es erwartet Sie ein maßgeschneidertes Programm mit über 30 Vorträgen, unter anderem von Rafal Lukawiecki, sowie einer Keynote von Norm Judah, CTO Microsoft Corporation. Was Sie in NEW WORK CITY erwartet. Gewinnen Sie einen Überblick über die aktuellen Microsoft Produkte. Probieren Sie Geräte der neuen Generation erstmals in einer eigenen Ausstellung unserer Device Partner selbst aus. Und erfahren Sie mehr über die individuellen Lösungen unserer Solution und Learning Partner. Weitere Informationen sowie die Anmeldemöglichkeit finden Sie hier.
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Dynamics Austria Partnerinfo - dynatpam@microsoft.com

erstellt von Ursula Koller am 1. February 2013 11:34

Es gibt einen neuen für Ihre Anliegen kreiierten Alias, an den Sie sich mit Fragen rund um Dynamics (Partnerpgorgramm, Special Deals, Kompetenzen, …) wenden können: dynatpam@microsoft.com (Dynamics Austria Partnerinfo). Ihre Anfrage wird von den bewährten Partner Accountmanager bearbeitet. Wir wollen damit sicherstellen, daß Ihre Anliegen unabhängig von Personen und individuellen zeitlichen Verfügbarkeiten behandelt werden. Für alle abwicklungsrelevanten Fragen (Bestellungen, Zahlungen, usw) steht Ihnen das EOC über die gewohnten Kanäle (Chat now oder MIMOS-Calls) zur Verfügung.

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